Here is the ALC difference:

1. We are a boutique, women-owned small business. We are not a franchise; we have one location and a manager is always overseeing and assisting employees. All of our clients have direct concierge level service with the business owner, Adrienne, and are able to directly contact her 24-7 if any issues arise. Our team as a whole is swift to answer questions, schedule appointments, send vaccine and other reminders, and generally provide awesome customer service. We love what we do; many ALC staff members have studied animal behavior extensively, and all are passionate about providing excellent care.

2. We believe in fair and competitive pay for all of our staff. We hire the absolute best in the business, and their pay is commensurate with that experience. All of our groomers are paid a commission rate of 45 to 55% for every groom they complete and we buy high-quality products to achieve optimal results, which are automatically included with every groom. With the expense of renting space in NYC, utilities, and equipment added, each individual transaction leaves only so much for the business to operate. This is why gratuity is expected in grooming salons, to supplement the compensation we are able to provide.

3. We cover continuing education costs for ALC staff so that they continue to learn, grow, and improve. Like all professionals in any respected line of employment, continuing education is a must for groomers to stay at the top of their game. We also have several CPR-certified staff members to ensure that your pets are in the most capable hands while in our care.

4. We provide a unique experience for your pets in that there is no crating or waiting in cages. We allow dogs to roam, play, and get bathroom breaks in our yard as needed. This requires extra eyes from trained employees.

We hope this information is helpful in making your decision about your pet’s grooming experience. We are always here to answer any questions you may have about the grooming process, our stylists and why ALC is truly a wonderful experience from your initial phone call to picking up your gorgeous and happy pet at the end of their groom.