To register in our system, please complete ALL FOUR of the following steps:

1. Click the blue button above to enter your information

2. E-sign the agreement form

3. Click on the menu bar in the top right corner, and hit ADD PET to enter your pet’s information

4. E-mail us your pet’s vaccine records (you cannot upload them to our system as we need to verify they are in the correct format) The NYS health department is EXTREMELY strict about the format of vaccination records. Read below to make sure you get us what we need in one shot!

The following vaccines are required for any in-facility services:

• Rabies
• DHPP (sometimes listed as DH2PP)
• Bordetella

The certificate must a) be on a vet’s letterhead, and b) contain clear EXPIRATION DATES for each vaccine. The RABIES vaccine info must also state the Lot #, Manufacturer, and have a VET’S SIGNATURE or STAMP on the document.

If you’re contacting your vet, ask for “vaccine certificates with expiry dates and a signature or stamp.” We can administer bordetella if this is the ONLY vaccine missing. Cats require proof of rabies vaccination only. If you send in vaccination records that are missing expiry dates and/or details required for rabies, we cannot consider them valid and will, frustratingly, be unable to have your pet in the facility per NYS law.